Cross Dock Team Leader (Nights)

Job Summary

Lead and work alongside a team of cross dock personnel to ensure the provision of a professional incoming goods and despatch service to customers, encompassing both speed and accuracy. Support the distribution operation both physically and systematically.

Source and nature of management provided

Cross Dock Manager (Line Manager)

Staff management responsibility

Cross Dock Operatives

Special conditions

Sunday – Thursday (40 Hours)

Timings 11:00 pm to 07:00 am

Access to own vehicle required owing to workplace location

Main duties and responsibilities

1 Support aspects of the effective supervision, training & development and health, safety & welfare of the warehouse team.

2 Provide a positive and encouraging atmosphere at all times to ensure all staff work to the best of their abilities.

3 Be a point of contact and support for account managers with query resolution.

4 Work with shift supervisors to plan and co-ordinate the incoming / despatch of goods in a timely and efficient manner to achieve your teams’ objectives and Key Performance Indicators (KPIs), as determined by the Cross Dock Manager.

5 Be responsible for ensuring that the quality of the product and service within the department is maintained at the highest possible standards for the customer.

6 Ensure quality procedures and team quality targets are strictly adhered to.

7 Ensure paperwork is correct and recorded correctly.

8 To ensure the safe loading/handling/unloading of all material.

9 Implement the company’s Health and Safety Policy, ensuring safe working conditions and practices within the warehouse.

10 Provide daily reports and checks.

11 Ensure a sufficient handover is completed at the end of the shift.

12 Ensure that all stock movements are conducted using RF scanners.

13 Support, comply and ensure complicity with Health, Safety and Environmental regulations, the company handbook, Quality standards and all other company policies and procedures.

You will from time to time be required to undertake other duties of a similar nature as reasonably required by your line manager. You are required to follow all ATL policies and procedures at all times and take account of ATL guidance

Criteria: Qualifications and Training


Current Counterbalance Fork Lift Truck Licence


Qualified to GCSE Level in English or Maths (or equivalent)

Qualification in Supervisory Management

Criteria: Knowledge and Experience


Operational experience in a warehouse or cross dock environment

Experience of managing teams within tight quality and efficiency parameters


Team Leading experience within a warehouse or cross dock environment

Experience of people and performance management.

Criteria: Skills and Aptitudes


Ability to make sound decisions

Ability to positively question, challenge and improve upon existing processes

High level of honesty and integrity

Flexibility and the ability to adapt to changing circumstances

Resilience with an ability to keep calm under pressure and continue to follow the correct processes even under difficult circumstances

Willingness to build strong interpersonal relationships with team members and other departments

Possess the ability to lead and motivate a team of people to succeed by utilising appropriate interpersonal styles including leading by example, setting objectives and defining responsibilities to give a clear sense of direction

Ability to sustain and develop team working and team based problem solving


Proficient in the use of MS Excel, Word, Outlook and Power Point

Job Type:




Job Location:

Foston, Derbyshire

Required education:

Secondary education

Required experience:

Xdock or warehouse: 2 years

Required licence or certification:

Valid counterbalance fork lift truck

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No recruiters please, unless you are on our approved supplier list.