Transport Despatch Clerk – Derby

Job purpose

Supervision of the efficient day-to-day running of nominated driver cohort ensuring the briefing and de-briefing occurs daily to cover areas such as behaviour, POD returns etc. Additionally ensuring that the nominated driver cohort remains compliant to WTD and RTWTD.

Source and nature of management provided

Transport Manager – Derby (Line Manager)

Transport Supervisor

Head of Distribution

Staff management responsibility


Special conditions

Monday – Saturday (40 Hours)

Timings Monday – Friday 06:00am – 14.00pm, 14:00pm – 22.00pm Owing to location of workplace access to a vehicle will be required.

Main duties and responsibilities

HR Responsibilities

1 Uphold organisation’s core values. Responsible for providing a positive and encouraging atmosphere at all times to ensure all staff work to their best abilities.

2 Working with all drivers to maintain and develop a positive progressive culture within the business.

3 Effective supervision of training & development and health, safety & welfare of the wider team.

4 Ensuring all Pods are signed and up to date.

5 Conduct driver briefing / de-briefing processes.

6 Drive engagement through your people and always work to improve ways of working.

Health & Safety Responsibilities

7 Support, comply and ensure complicity with Health, Safety and Environmental regulations, the company handbook, Quality standards and all other company policies and procedures.

8 Responsible for the effective supervision of health, safety & welfare for the wider team.

Quality Responsibilities

9 Ensure all processes are adhered to by all drivers including the return of signed PODs.

10 Monitor and de-brief driver Optiscore and vehicle compliance / defects reporting upwards as required.

Operational Responsibilities

11 Driver supervision ensuring compliance with all drivers’ hours rules, both EU and Domestic, ensuring all drivers record their duty, driving time and rest breaks.

12 Conduct incident investigations and reporting in relation to any vehicle incidents within agreed format and timelines.

13 Ensure the weekly download and storage of digital tachograph unit data and drivers’ smart cards, ensuring all records are provided to the Transport Manager for drivers’ hours and Working Time Directive (WTD).

14 Ambassador for Health & Safety including training, driver assessments and risk assessments

15 Ensuring that all activities meet or improve on efficiency targets (KPIs).

16 Conduct driver briefing / de-briefing throughout the depot to include improving driver behaviour through OptiScore, compliance with the road Traffic Act and maintain approved fuel efficiency notifying of tachograph infringements as required, followed by upward reporting.

17 Ensuring great relations and communications are maintained with wider team members and responding politely and in a timely fashion to internal and external customers.

18 Ensuring all deliveries are Eta’d with the customer service.

You will from time to time be required to undertake other duties of a similar nature as reasonably required by your line manager. You are required to follow all ATL policies and procedures at all times and take account of ATL guidance

Criteria: Qualifications and Training


  • CPC Qualified.
  • Qualification in Supervisor Management
Criteria: Knowledge and Experience


  • Supervisory / Management experience within a logistics environment.
  • Knowledge of WTD and RTWD legislation
  • Experience of managing teams within tight quality and efficiency parameters.
  • Experience of people and performance management.


  • Experience of routing / planning within a multi-drop environment.
Criteria: Skills and Aptitudes


  • Proficient in the use of MS Excel, Word, Outlook and Power Point.
  • Ability to make effective decisions.
  • Ability to question, challenge and improve upon existing processes.
  • High level of honesty and integrity.
  • Flexibility and the ability to adapt to changing circumstances.
  • Resilience with an ability to keep calm under pressure and continue to follow the correct processes even under difficult circumstances.
  • Confident with the ability to deal with logistics professionals at all levels.
  • Possess the ability to supervise and motivate a team of people to succeed by utilising appropriate interpersonal styles such as setting objectives and defining responsibilities to provide a clear direction.
  • Numerate with strong analytical and problem solving ability.
  • Willingness to build strong interpersonal relationships with team members and other departments
  • Credible and confident communicator (written and verbal) at all levels of a business.
Job Type:

Permanent, full time

Job Location:

Foston, Derbyshire

Required education:

Secondary education


Working within a busy transport office: 1 year (Preferred)


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