Warehouse Administrative Officer

Job purpose

To work within the newly formed contract team to provide an accurate and timely administrative function to ensure all processes are adhered to and day to day customer requirements are met to provide the best customer service for one of ATL’s key customers.

Source and nature of management provided

Warehouse Manager (Line Manager)

Warehouse Operations Manager (DC1)

Head of Warehouse

Staff management responsibility


Special conditions

Monday – Friday – 08:00 – 16:30

1 Processing of daily outbound and inbound freight movements through the WMS and TMS systems

2 Enter data for customer KPIs for internal and external communication

3 Ensure all freight movements are rated correctly to assist in the timely invoicing to customers for services provided

4 Complete all administration tasks to the highest standards and in line with the customer SLA’s and internal processes

5 Ensure all paperwork is accurate and provided in a timely manner

6 Communicate effectively with other departments to ensure deliveries are made and any failures are reported internally so customer can be notified

7 To investigate and rectify stock discrepancies when order is directly affected

8 Communicate effectively with other departments regarding stock and delivery queries.

9 Support, comply and ensure complicity with Health, Safety and Environmental regulations, the company handbook, Quality standards and all other company policies and procedures.

10 Complete scheduled stock checks in the warehouse using VNA MHE

11 Investigate stock check discrepancies and correct on system

12 Update weekly stock report to share with customers

You will from time to time be required to undertake other duties of a similar nature as reasonably required by your line manager. You are required to follow all ATL policies and procedures at all times and take account of ATL guidance

Person Specification

Qualifications and Training


Qualified to GCSE Level in English and Maths (or equivalent)


Qualified to NVQ Level 2 in Business Administration (or equivalent) or demonstrable relevant experience

VNA Licence (Very narrow Aisle) – Training can be attained for the ideal candidate

Knowledge and Experience


Experience within a similar role

Previous experience within a warehouse & distribution role


Previous experience on JDA or similar warehouse management system

Skills and Aptitudes


Proficient in the use of MS Excel, Word, Outlook and Power Point

Ability to make decisions

Ability to question, challenge and improve upon existing processes

High level of honesty and integrity

Flexibility and the ability to adapt to changing circumstances

Resilience with an ability to keep calm under pressure and continue to follow the correct processes even under difficult circumstances

Willingness to build strong interpersonal relationships with team members and other departments

Job Types: Full-time, Permanent


  • Warehouse Administration: 1 year (Required)


  • GCSE or equivalent (Required)


  • Derby, Derbyshire (Preferred)


  • Driving (Required)


  • Fluent English (Required)